Advisers
£27,286 per annum
Permanent and Temporary positions available
Belfast, UK
This is a continuing recruitment process at present
Death in service: 4 X annual gross salary
Auto-enrolment pension contribution with the Workers Pension Trust
Westfield Health Care Plan fully funded
For further information and an application pack please email recruitment@advicespace.me stating the job title and reference number.
Job description
We are currently seeking passionate and motivated Advisers to join our team. You will be working for a charity committed to making sure that advice services are accessible and available across Northern Ireland.
Location: Office based, Belfast
About the role:
As an Adviser, you will be the first point of contact for clients seeking help, advice or information. Quality of advice and giving a great client experience are essential in running our business. You are expected to provide a multi-channel service and be agile in doing so. Teamwork and good communication are both essential.
Some of your key responsibilities will include:
· Provision of advice
· Supporting volunteers
· Maintain good relationships with partners
About you:
To be successful in the role of Adviser you will have an advice background with a qualification in Advice provided by Advice NI or Law Centre NI. You will also bring with you the following skills and experience:
· Empathy– understanding and responding to clients’ distress appropriately.
· Good knowledge of GDPR and client confidentiality.
· Ability to convey complex information in a way that is appropriate to the situation.
· Good understanding of what makes a good quality advice service.
· Ability to create a positive working environment in which equality and diversity are well
· Managed.
· Good interpersonal and communication skills, verbal and written.
· Proven ability to build relationships with staff at all levels.
· Proven ability to prioritise effectively, to multi-task and to cope well under pressure.
Contact: recruitment@advicespace.me to express your interest for a follow up discussion to be arranged.
The charity strongly believes in an inclusive and supportive work culture. We recognise the importance of a good work-life balance and the need for a fulfilling and rewarding career. We understand the changing demands of life and the need for flexibility in working arrangements to meet these demands. We are an equal opportunity employer and as such will consider all qualified applicants regardless of gender, race, disability, religion/belief, sexual orientation or age.